Order Issues
Please contact us either by email on gday@7scent.com.au or call us 0419 546 754
Please contact us either by email on gday@7scent.com.au or call us 0419 546 754.
We at 7Scent have every confidence that you will be delighted with your purchases.
However, should you not be completely satisfied, we have a 14-day, no questions asked return policy.
WHEN do items need to be returned by?
Items need to be returned within 14 days of original receipt.
WHERE do items need to be returned to?
Depending on the item and issue, you will be informed of where the item needs to be returned.
HOW do customers return items?
Please contact us first via the Resolution Centre OR email us at gday@7scent.com.au
Packing materials?
Items should be in their orginal packaging when returning them.
WHEN do items need to be returned by?
Items need to be returned within 14 days of original receipt.
WHERE do items need to be returned to?
Depending on the item and issue, you will be informed of where the item needs to be returned.
HOW do customers return items?
Please contact us first via the Resolution Centre OR email us at gday@7scent.com.au
Packing materials?
Items should be in their orginal packaging when returning them.
Delivery
Shipping is FREE Australia wide for shipping order of $75 or above.
7Scent at this time will not ship these items internationally.
All orders are dispatched Domestically using Australia Post from our Beaconsfield location in Melbourne Australia.
Customers will receive a tracking number via e-mail once goods have left.
Returns & Refunds
We at 7Scent have every confidence that you will be delighted with your purchases.
However, should you not be completely satisfied, we have a 14-day, no questions asked return policy.
WHEN do items need to be returned by?
Items need to be returned within 14 days of original receipt.
WHERE do items need to be returned to?
Depending on the item and issue, you will be informed of where the item needs to be returned.
HOW do customers return items?
Please contact us first by email at gday@7scent.com.au
Packing materials?
Items should be in their orginal packaging when returning them.
WHEN do items need to be returned by?
Items need to be returned within 14 days of original receipt.
WHERE do items need to be returned to?
Depending on the item and issue, you will be informed of where the item needs to be returned.
HOW do customers return items?
Please contact us first by email at gday@7scent.com.au
Packing materials?
Items should be in their orginal packaging when returning them.
